Refund and Returns Policy

We want you to be satisfied with your purchase. If you are not completely happy with your order, please review our return and refund policy below.

Returns
We accept returns within 14 days of delivery. To be eligible for a return, the item must be unused, unworn, and in its original condition with original packaging.

Non-Returnable Items
Items that show signs of wear, damage, or alteration are not eligible for return. Clearance or final sale items are also non-returnable.

Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.

Exchanges
We only replace items if they are defective or damaged. If you need an exchange, please contact us before returning the item.

Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with your order number and photos of the item.

Contact Us
For return requests or refund questions, please contact us at:
ktvo00@hotmail.com